Dr. Sebastian Reiners
Sebastian
IT Consultant. Research & Industry.
Systems design, data modeling, workshops, and organizational processes for logistics, public sector, and AI-enabled projects.
reiners

Past works

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Transport Management System Implementation

Multiple global implementations of transport management systems. Over 10+ countries, 10000+ employees, and 100+ stakeholders aligned across logistics, IT, and management functions. Responsible for process design, project management, data modeling, workshops, and go-live support.

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IT Consultant

Project Manager and IT Consultant, advising on and implementing transport management systems alongside AI feature development and product integration. Over 5+ years of consulting experience spanning process management, logistics, and digital transformation across industry and the public sector.

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Research

Information systems research at the University of Münster. Focused on trust in workplace information systems, digital platform ecosystems, and design science research. Bridging rigorous method with real-world application. Award-winning publications in top-tier conferences. >10 articles in peer-reviewed journals and conferences with > 100 citations.

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Teaching

University courses, seminars and workshops on information systems, digital transformation, and research methods. From bachelor to master education level, in Germany and internationally. Responsible for course design, content development, teaching activities, and examination.

What my colleagues say

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Dr. Paul Kruse

BI Consultant, linkFISH

Sebastian combines knowledge with practical clarity. His insights are inspiring and actionable.

Colleague portrait

Dr. Michael Koddebusch

Assistant Professor, University of Münster

He combines deep theoretical knowledge with practical insights, making complex concepts accessible and actionable.

Work with an expert

Process Modeling

From ambiguity to clear workflows and implementation pathways.

Project Management

Governance of multi-stakeholder environments.

Workshops

Structured ideation and alignment formats for teams and leaders.

AI-Driven Systems

AI integration and ideation with governance and real-world constraints.

Research Methods

Adapting research methods to industry context from logistics to public administrations.

Speaking

Talks on trust, AI, digital transformation, and implementation strategy.

Get in touch

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Publications

Building trust in workplace information systems: a four-company study

Lea S. Müller, Christoph Nohe, Sebastian Reiners, Jörg Becker, Guido Hertel

Article, 2025, Behaviour & Information Technology

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Past Lessons, Future Directions: An Author-Informed Review of Design Science Research in Information Systems

Sebastian Reiners, Gregor Kipping, Fabian Tingelhoff, Michael Gau

Conference Paper, 2025

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From Chance to Systematization: Shedding Light on the Formation Phase of University-SME Cooperation

Paul Kruse, Sebastian Reiners, Janis Joshua Elmer, Jörg Becker

Chapter, 2025

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Decoding ambivalence: The potential of cue-based design for Customer Facing Technologies

Sebastian Reiners, Nadine Ostern, Sam Fischer

Article, 2024, Electronic Commerce Research and Applications

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A Procedure Model for Integrating Retailers into Digital Platforms

Sebastian Reiners, Andreas Hermann, Ann-Kristin Cordes, Torsten Gollhard, Jörg Becker,

Article, 2023, Scandinavian Journal of Information Systems

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Unveiling the Gig Economy - A Taxonomy of Digital Labour Platforms from a User Perspective

Paul Kruse, Sebastian Reiners, Chiara Fischer, Jörg Becker

Conference Paper, 2023

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Adopting information systems at work: a longitudinal examination of trust dynamics, antecedents, and outcomes

Lea S. Müller, Christoph Nohe, Sebastian Reiners, Jörg Becker, Guido Hertel

Article, 2023, Behaviour & Information Technology

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Long-Term Effects of COVID-19 on Work Routines and Organizational Culture - A Case Study within Higher Education's Administration

Lea S. Müller, Sebastian Reiners, Jörg Becker, Guido Hertel

Article, 2023, Journal of Business Research

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Trust and its Extensions in Digital Platform Ecosystems: Key Concepts and Issues for Future Research

Sebastian Reiners

Conference Paper, 2022

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Measuring the Influence of Characteristics on Decision-Making Scenarios: A Prototype

Sebastian Reiners, Lea Sophie Müller, Jörg Becker, Guido Hertel

Chapter, 2022, Communications in Computer and Information Science

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